Remote Customer Service Jobs

Web Support Designer/Developer

University of Notre Dame

We’re looking for a well-rounded web developer/designer to join the award-winning ND Web team in managing and developing the University’s most important websites. Every day you’ll be collaborating with our team of web professionals to maintain beautiful, usable websites for the Notre Dame community. This is a full time, on-campus position in South Bend, IN. This position provides support and updates for the 600 websites maintained by the Marketing Communications web team. This individual would balance web design and technical aptitudes with a people-first, customer service mindset. Daily responsibilities of this role include: Managing and responding to customer support requests Design and development updates, edits, and changes to existing websites Design and development of websites and email communications Consulting campus customers with answers to questions Training campus customers in the basics of Conductor, our campus CMS Design and development of other digital communications (email templates, social, etc) This is an outstanding opportunity for an entry-level web professional eager to explore and grow in all aspects of web design, development, and strategy.   Qualifications 1+ years of web development experience 1+ years of web design experience Working knowledge of HTML, CSS, and JavaScript Customer service aptitude or experience A high level of organization and communication skills Well-rounded web communications professional, understanding the intersections of content strategy, quality design & development, analytics, user experience, branding, etc. Character Traits Desire to learn, grow, and develop Self-motivated, self-starter Team player Multitasker - ability to tackle a variety of tasks and priorities in one day Passionate about delivering great customer experiences Patience Benefits Comprehensive insurance (medical, dental, vision) Continued technical education (conferences, learning materials, etc) Family friendly, flexible schedule and paid time-off The equipment you need to be productive (Top of the line laptop, extra displays, height adjustable desk, etc. ) Lunchtime Mario Kart with the best bunch of creatives in higher ed. About Marketing Communications at ND Marketing Communications at Notre Dame functions like an agency within the University. Our web, print, photography, and video professionals work collaboratively to create marketing materials for Notre Dame colleges & schools, departments, and administrative units. In addition, we oversee the University’s top-level sites (such as nd. edu) and are the keepers of the Notre Dame brand standards. The web team is a small, cohesive group, and our open-concept working environment can be fast paced. We work normal hours, communicate over Slack and Twitter, and enjoy Friday morning Starbucks runs. Additional information regarding working at Notre Dame: 2018 Benefit's Summary [PDF] Vacation Policy Available fitness facilities Retirement program includes 10% matching Educational benefits   The University of Notre Dame, an international Catholic research university, is an equal opportunity/affirmative action employer. If you have any questions regarding the position, please contact zach. allen@nd. edu. .

Front-end Developer

TrendyMinds

We're on the hunt for an experienced developer who is passionate about building fast, accessible, modular and responsive websites--whether that's using HTML, CSS or JavaScript. We're searching for a bright, energetic person to join us and work with our creative and development teams to bring complex websites to life—all while being mindful of the latest development trends and keeping both the client’s goals and the end user in mind. Here’s a snapshot (but not all) of your technical responsibilities: We assume that a person with your experience has handled a website launch or two in your life, but just to clarify, here are some things we keep in mind when reviewing your application: Ample experience. What does this mean? While we won’t put a requirement on the amount of years, we do want to see your portfolio of web work. We also want to know that you’re familiar with the tools and thinking we apply to our work: HTML, CSS, JavaScript and PHP Front-end patterns, such as BEM, Atomic Design and object-oriented CSSFrameworks, such as React and Vue. js Templating tools, such as Twig, JSX and Handlebars Module bundlers, such as Webpack, Browserify or Parcel PHP-based CMS platforms, such as Craft, ExpressionEngine and Wordpress Git and GitHub Get with the program. While our solid team of UI/UX designers design things that people will gush over, the more you have a basic understanding of Adobe Photoshop, Illustrator and/or Sketch, the better. From time to time, we might ask you to provide technical insight to our web team. Nerd out with data and process. Know how to scale websites as they increase in traffic and complexity, and understand the importance of progressive enhancement and graceful degradation. Be a catalyst. Be vigilant about web standards, performance, accessibility and usability by researching and providing recommendations on services/technologies for various projects. We’ll also want you to be cognizant of site performance and speed, including best practices for reducing HTTP requests, browser repaints and mobile overhead. Juggling master. You should be able to handle multiple projects and deadlines while also being focused enough to remain committed to those that span multiple months. Stunning interactions. You should be able to show how you think in development as it relates to UI/UX. Show us what you’ve been working on! Troubleshooting skills. Yeah, we want you to be able to figure it out, whatever “it” is. Taste matters. Our clients come to us because we care about making them look amazing in their customers' eyes. Show us that you know what people like. Start to finish. You can go from brainstorming with the team to delivering thoughtful mock-ups for all digital platforms. You can see a project through to completion, no matter what obstacles stand in your way. Stick to budget. Not only are you wise with our clients’ money, you also know how to accurately quote your work. Don’t procrastinate. Initiate. You know how to suggest and spearhead development. Here, your ideas matter. We expect you to put them into action when you see an unfulfilled need. Play on a team. Participate in internal meetings on behalf of client accounts—and be willing to jump into the fray when help is needed. We expect you to follow our standards while working in the pipeline with other team members, including the UI/UX team. If you have a great personality, enjoy cracking difficult problems and are an all-around team superstar, you’ll go far with our agency. Join us! Here’s what you’ll need: At least three years of professional, post-collegiate experience A B. S. , B. F. A. or equivalent work experience Must be a U. S. resident. To apply: If you’re interested in this job, please apply below. Give us a little bit of time to look over your materials — please note that calling us up will not improve your chances. If we think you might be a good fit for TrendyMinds, we’ll reach out to you!.

Assistant Project Manager

ArtHouse Interactive

Position: Assistant Project Manager Job Location: New York, NY ArtHouse is seeking an organized, detail-oriented and enthusiastic Assistant Project Manager to join our team. This role works closely with the Senior Digital Producer to manage the day-to-day production of content, design and digital properties. Ideal candidates will be adept at balancing multiple tasks and projects – never skipping or missing a detail – and have the ability to creatively solve problems in a fast-paced environment.   Responsibilities: Work closely with internal teams to manage production and maintenance of websites, advertising, email marketing, social media content and various assets. Collect and organize specs, copy, images, and important details in order to efficiently communicate and manage project schedules/budgets with designers and web developers, ensuring delivery on deadline. Communicate with media buyers to traffic and fulfill media creative needs, anticipating deadlines to deliver ahead of schedule whenever possible. Manage email marketing platforms and email lists, scheduling and testing campaigns, reporting on performance. Track hours and costs for each project, documenting everything for accounts payable and client billing. Regularly test web properties for quality assurance so that no content is broken or out of date. Assist Senior Digital Producer with larger projects, regularly communicating priorities and project needs. Requirements: Ability to juggle multiple projects/deadlines while keeping a sharp focus on details. Highly-effective organizational and communication skills are a must. Team player, pro-active and friendly attitude. Basic understanding of Adobe Photoshop, HTML/CSS, domain/site structure and online design hierarchy a plus, but not required. Proficient in Microsoft Office, Excel, and PowerPoint. Passion for top-notch digital and design work.   Interest in/knowledge of theatre and the performing arts. To apply, please submit a cover letter and resume with "INQ: Assistant Project Manager" in the subject line to jobs@arthousenewyork. com.   More About ArtHouse: ArtHouse is a full-service agency that brings inspired design to digital marketing. We are a team of strategists, designers and media specialists who believe today’s brands need more than an audience to succeed online; they need a following. We work with our clients to create content that is beautiful, strategic, and seamlessly built on your brand, converting users into active and engaged customers. .

Interactive Project Manager

Backpack Interactive

Backpack Interactive, a mission-driven, EdTech-focused UX/Design agency in DUMBO seeks an experienced, and highly-organized Project Manager to join our small but mighty team. You are an excellent communicator who can oversee all facets of our interactive projects, while seamlessly managing budgets, time tables, and deliverables for multiple projects at once. You can communicate effectively and confidently to clients and team members alike. Responsibilities: Create project plans and status reports based on client requirements, scope/budget, and internal resourcing Ensure project deadlines are met through careful communication with all team members. Communication and tracking systems include shared documents, Slack, Trello, Confluence, Jira and more. Create estimates and scopes of work for new projects, drawing on historical project data to create accurate budgets and proposals for new projects or continued work. Manage internal team resourcing, workflows and task assignments. OWN the project schedules and be comfortable working with UX designers, visual designers, copywriters, and multiple technology teams to solve problems and execute projects on time and on budget. Be the primary point of contact for all clients. You'll be our air traffic controller - documenting client needs, communicating tasks to the appropriate teams, and following up to ensure items are properly addressed. Responsible for all client invoicing and financial tracking (forecasting resourcing, analyzing project profitability, etc) What we'd like to see: 2-4 years of experience as a project manager, preferably at a creative agency Familiarity with the development lifecycle of digital projects Amazing organizational skills and extreme attention to detail Excels at relationship management – is equally comfortable managing relationships between business stakeholders, technology teams, and internal or external design teams Exceptional written, oral and presentation skills (showcase this in your cover letter please) Must be a self-starter with an entrepreneurial spirit and a proven track record of getting things done. Nice-to-haves: Experience working with education, higher-ed and non-profit organizations Copywriting, editing Knowledge of  Agile development Office culture at Backpack is important to us. We're nice; you should be too. We are committed to serving Education and Non-Profit based clients to make the world a better place. Our firm offers full health benefits, retirement matching, paid time off, and a great working environment. Backpack Interactive is a creative strategy, UX and design company that leverages 20 years of experience in the edTech space to dream up, design and build digital products that create transformative educational experiences for teachers, students and learners. .

Senior UX Designer

Reading Plus

Overview Reading Plus is seeking an experienced UX designer with proven success designing instructional technology for students and educators.   Responsibilities Provide User-Centered UX/UI and visual design for all products Work with a cross-functional team to define project goals and requirements to ensure the best implementation and experience Establish and drive best practices in product design for web-apps Collaborate on customer discovery activities, understand student and educator workflows and goals Define user interaction, navigational hierarchies and workflow models for product features Be highly proficient in usability best practices-sketches, journey maps, mock-ups, wire-frames, personas, and prototypes Promote and implement responsive, testable, and accessible coding practices Effectively communicate and manage UX projects from vision to release Create thorough UI specification documentation and high-quality visual assets Explore and recommend emerging web-app trends and technology Skills & Experience 5 years experience of data-driven UX/UI responsibility for Web/SaaS and mobile apps Highly proficient in Adobe Creative Suite and UX prototyping tools (Invision, Axure or Adobe XD) Working knowledge of Web standards Working knowledge of leveraging Business Intelligence tools to inform design choices Experience designing and running A/B tests Familiarity with HTML5, CSS, and JavaScript Bonus points for experience with data visualization (dashboards & Infographics) and familiarity with information visualization principles .

Art Director / Creative Director

She Reads Truth

She Reads Truth exists to promote ‘Women in the Word of God Every Day. ’ This mission drives our team in everything we do, and we’re looking for someone to join us in this pursuit. We are seeking a full-time, on-site Art Director to carry the responsibility for the conceptualization and creation of the overall aesthetic of all projects across the She Reads Truth brands. The Art Director is a creative ideator but also a highly-organized problem solver who can lead a team of excellent designers toward the pursuit of the high standards of the She Reads Truth visual brand.   Primary Responsibilities – Create the overall look for all projects and provide support and feedback to designers – Utilize departmental budget to execute all necessary projects throughout the editorial calendar – Manage daily schedules of Creative department based on needs and production calendar – Manage production timeline alongside other departments and external vendors – Support Marketing department to deliver required assets – Work with Editorial team to ensure vision for content is achieved aesthetically – Communicate with outside contractors and artists on details around projects or licensing – Art direct photo and video shoots to ensure appropriate look and feel are captured   Qualifications – Background in graphic design with a minimum of 5 years of relevant experience – Proficiency across the Adobe Creative Suite – Ability to clearly and confidently verbalize design decisions – Willingness to collaborate with other creative decision-makers – Possess a strong portfolio of work aligned with the She Reads Truth aesthetic – Experience managing a creative team – Strong understanding of a production calendar and editorial process – Ability to work well under tight deadlines – Experience in creating printed product – Understanding of and appreciation for the She Reads Truth sensibility, brand, aesthetic, and mission Please only apply if you meet the above qualifications. To apply, please send a cover letter and resumé to jobs@shereadstruth. com with the subject line “Art Director: [YOUR NAME]”. This is a full-time, on-site, mid-level position in Brentwood, TN. .

Humbly Confident Product Designer

You Need A Budget (YNAB)

YNAB is growing, and so is our product design team. We’re a software ecosystem that includes personal finance apps for web, iPhone, iPad, Apple Watch, and Android phones. If you’re the one we’re looking for, you have experience in designing great UI and UX for most of those platforms. More important, you’re a designer who views your job as that of problem solver. You come to the table not only with a knack for interaction design and love of logical UI patterns, but also with a deep empathy for people. We design our software to fit our users more than our fancy, and you love nothing more than digging through (or conducting!) research that leads the way in the design process. You’ve been around the block a few times and know what it means to design a mature, evolving product.   Requirements (these are real, actual requirements):  You must have at least 3 years of experience working in product design at a software company. Complex or data-rich applications are a plus. Experience in designing applications for both web and mobile (in your cover letter, please include the platforms for which you have designed and your level of experience with them).   We are looking for a designer who has a strong background in UX and usability but who also can design UI independently. This is a truly mixed position where you will be responsible for activities traditionally held in the “UX” and “UI” wheelhouses. And a user-testing/research wheelhouse, too. (Can you have three wheelhouses? Are they still wheelhouses? Yes, sometimes we do philosophical tangents, too. ) That’s a super-brief intro of what you’ll be working on. But first, you need to know if you’ll even like working with us. We think you will.   A Bit About Us We build YNAB (or “You Need a Budget” if you have a lot of extra time on your hands), the best budgeting software around. . For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. (Google us, or read some of our reviews on the app store, and you’ll see what we mean. ) We love building something that has a huge positive impact on people’s lives. We’re profitable, bootstrapped, and growing. YNAB started in 2004 and we haven’t taken any outside funding—we’re in it for the long haul.   We have one overarching requirement when it comes to joining our team: our Cultural Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you!  First, let’s talk about life at YNAB and then we’ll go into detail about what we’re looking for.   Who you’d be working with: Todd, our Chief Strategy Officer, obsesses about continuously improving our products and the experiences they enable—and knows that begins with design. He’ll have any conversation where he has the chance to learn something, loves greyscale to an irrational extent, and enjoys ideas for their own sake. He likes long gaps of silence and very loud music, running ultramarathons, and wants to disappear someday to make hand-crafted furniture. And our product designers: Alan can be seen wearing many hats—and loving every second of it. He could be interviewing users one day and programming a prototype in Framer the next. He loves exploring ideas with teammates and lives for that rush when the team discovers a novel solution to a difficult problem. When he’s not busy designing, he’s probably either at Crossfit or working to improve his culinary skills. . . or contemplating the conflicts that occasionally arise between the two. Dylan loves organizing design systems, obsessing over typographic details, and everything in between. Above his desk (ahem, kitchen table, it's a small apartment after all) sits an inconspicuous letterpressed card with Dieter Rams' 10 principles of good design on it. He lives in Canada with a six-toed cat named Pawpaw. In his spare time he's probably taking photos or running—sometimes at the same time.   Andrea has spent a lengthy career knee-deep in interactive design. Today she finds great satisfaction in her dream job at YNAB where design and helping others converge—the perfect environment for empathic-driven design. After work, this compulsive doodler cherishes her time with her husband and kids. Soaking up live music, art, and setting sail on the occasional cruise are among her favorite to-dos. Cindy sweats the small details when it comes to crafting simple, intuitive experiences. She loves having conversations with our users, and digs deep to find the root of their needs before exploring a solution. On most weekends (and some weekdays, depending on the daylight saving time), you can probably find her outdoors chasing sunrise and sunset with a camera in hand.   How You’ll Work at YNAB We work really hard to make working at YNAB an amazing experience. We have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate: Live Where You Want We’re a distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Taylor, our CTO, was traveling who-knows-where for a couple of years before he bought a farm. Up and move to France for a year? Sure, Todd did that. Don’t like France? How about London, where Janelle trotted off to. Tulsa Remote? Can do. Or if you just love LA or Baltimore or Buenos Aires, we’ve got people there, too.   Not all of us move around, but the fact that these folks have is totally okay because we’re all adults. Just make sure you have a reliable internet connection. No Crazy Hours We rarely work more than 40 hours per week. There have been a few occasions where things got a little crazy and people had to log some extra hours. But then they took some extra time off, so it all balances out. We work hard and smart but we’re in this for the long haul, no need to go crazy on the hours. Take Vacation (Seriously) We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for Christmas break). It’s important to get out and do something. We’ll look forward to seeing pictures of your vacation in our internal chat room, creatively named #office_wall. The YNAB Meetup We get the teams together once a year to catch up on spreadsheets and powerpoints in a Best Western conference room. Just kidding. So far, we’ve done Costa Rica, a gigantic cabin in the mountains, a beach house in the Outer Banks, and a ranch in Montana. We do really fun things, but the highlight always seems to be just hanging out together and having a blast. Up Your Game We’re serious about helping you improve your craft. We budget for it (hey-o!). Think conferences, Lynda subscriptions, dedicated time away from work to learn something new… it’s really up to you and your manager. But we love to see our people growing.    International is Absolutely Okay If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. Employee or contractor, it’s all the same to us. You’re part of the team. (We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Canada, and all over the United States. ) If You’re Stateside… YNAB offers fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. (No need to check your vision, you read that right, 100%. Although if you did need to check your vision, NBD, we’ve got you covered!) We also have a Traditional and Roth 401k option. YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome. Other Tidbits Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!)  The bucket list really helps in deciding what we should give you for your birthday and Christmas: No gift cards here. We tried that. Super boring.   We have a bonus plan based on profitability. You’ll be in on that from day one. YNAB wins, you win. That kind of thing. We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor (health insurance premium 100% covered!). We look at what you accomplish, not how long you sit (have you tried standing?) in front of a computer. We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years. Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one! If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big, big part in helping YNAB customers achieve success. You will change lives. I’ll only say that six more times. Now, back to you, our new Product Designer. . . What Success Looks Like:  At YNAB, our goal is for our users to achieve life changing financial control. No small thing, right? You’ll join our four product designers, working on both our web and mobile platforms. In 2019, we’ll focus intensely on making YNAB effortless and helping new budgeters get started effectively, from their very first experience. You will also help us develop systems and processes to more efficiently deliver top-notch, dare we say life-changing, experiences to our users. You’ll need to:  Understand the journey our users take, not just as they use our apps, but in the real world as they seek to take control of their financial lives. Learn the design system, UI patterns, and financial logic of our apps like the back of your hand. You have no problem designing a cross-platform feature for the web and mobile apps. You can clearly discern and navigate the relationship between the UI and the available data behind the scenes.   Solve design problems in a user-centric feedback loop. Research plays a big part in our design process so you’ll need to break down analytics and user feedback to make informed design decisions. You’ll also follow up on the data gathered after the feature is released and continue to iterate and improve your designs until the data confirms success.   Shepherd your work from ideation to release. You will document your work for review with fellow designers, developers, and stakeholders, make agreed-upon refinements, and will work with the developers on the upcoming feature. Design reviews during the development process examine form and function and you will see the feature through to the end.   Be comfortable iterating with low-fidelity designs and prototypes while working in cross-functional teams made up of developers, marketers, and customer-facing team members (waterfalls are for rivers!), while continuing to pursue a meticulous and thorough design. Communicate and document the styling, user flows, and the impact of your designs on other parts of the system. You’ll update this documentation as feedback comes in and the apps evolve. On the flip side, you’ll provide feedback in design reviews that is clear and helpful in moving our products forward. Communicate, explain, persuade, explore and otherwise get all the things done in writing. Yes, we like talking to each other, but as a remote team, much of our collaboration is asynchronous and written. Be comfortable writing a first pass at UI copy which is then refined with the help of your team in design reviews. There’s no lorem ipsum here.   You are comfortable speaking the language of software development. If you’re also comfortable diving into HTML and CSS (or even one of the programming languages in our development stack!) to help implement your design work, that’s a plus, but it’s not a requirement. We use Figma for the vast majority of design work and maintaining our design system. You will aide in the expansion and maintenance of the design system and feel comfortable contributing new UI for our applications and website. If you have experience developing and maintaining design systems and can help us strike a balance between fighting for consistency and pushing the design system forward, that’s another plus. Be comfortable talking to customers in user interviews and usability testing. You have a knack for summarizing research in a concise way to share with teammates.   Finally, the success of a designer at YNAB hinges upon the ability to approach design as holistic problem solving for both user and business goals. We work collaboratively here and you’ll listen to ideas, questions, and critiques from teammates with grace and patience. That said, you know your stuff and can eloquently and logically explain design decisions. You see this type of exchange as critical to the success of yourself and our product: it is through sharing ideas and being open to the brilliance of others that we arrive at the best solutions.   And, since our job descriptions are already so long, what’s another sentence or two… YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters. How to Apply Apply here 11:59PM on March 24th, 2019. Firm. It’s a real deadline. Like, after it is too late. Attach a pdf of your cover letter. In your cover letter: Introduce yourself and explain why this position is of interest to you, and why you would be a great fit.   We love a designer with a perspective. What’s yours? Feel free to touch on your beliefs on how design should be done, what it’s used for, or why it’s important.   Please include a portfolio that contains the following:  Design work across web and mobile  Your design process (wireframes, interviews, architecture documentation) Links to any live work.   Please state the role you played on each project. If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history are all we’re looking for. P. S.   If you’re not interested in or available for this position, but know someone who might be, we would really appreciate it if you passed this along!  .

Product Designer, Integrations

SurveyMonkey

About SurveyMonkey Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Our People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. The company’s 700+ employees are dedicated to fueling the curiosity of over 16 million active users globally. For more information about SurveyMonkey, please visit surveymonkey. com. Who We’re Looking For  We’re looking for a talented mid-level designer to lead the design of SurveyMonkey Integrations. You’ll be responsible for working with Product and Design to shape the future of how customers experience and manage integrations within SurveyMonkey and, with key partners, the end-to-end experience between platforms. Strong visual design, product design, usability, and communication skills are essential. Experience designing integrations in-house or working in a product focused agency are big pluses. This role will have you working with many different cross functional groups both within and outside of SurveyMonkey - This is a great opportunity for a designer who’s highly communicative and enjoys the challenge of working on many projects that differ in scope and focus. If you love dashboards, data viz, and telling stories with data we should talk. If you’re a clear, confident communicator we should talk. If you believe that great design belongs everywhere and have the mettle to make it happen, we should definitely talk. Qualifications 3+ years of experience on a product design team or product-focused agency Experience successfully shipping products in a saas or agency environment. Experience working effectively with cross-functional teams including shepherding designs through the development process. Experience learning and leveraging a design system. Solid user-centered design fundamentals and the ability to quickly produce high quality deliverables across the range of disciplines. Demonstrated ability to write clear, effective UI copy. Ability to present design solutions at all levels of the organization with clear, articulate rationale. Proficient with Sketch, Invision, Creative Suite, and knowledgeable about HTML, CSS, modern browser technologies, and cross-device design. Experience working with distributed teams Portfolio demonstrating live, shipped product work required. This role is seated in Ottawa, Canada as part of a distributed design team with members in Portland, OR and the Bay Area. Minimal travel is required during the year. .

Web Developer (Junior to Mid Level)

Web Services Inc.

Hi We're Web Services, web application developers specializing in Subscription Billing Software. We need a Junior to Mid-Level Web Developer to help us maintain existing applications and build new ones. We currently need around 20-30 hours of work per week, and expect that to increase in the coming months. This is a remote position. Qualifications HTML5 CSS 3 JavaScript + jQuery (including Query Plugin Development) UX, UI, Responsive Web Design Bootstrap, Foundation, etc. (CSS frameworks in general) PHP 5. 4+, CodeIgniter, Laravel, etc. (PHP frameworks in general) MySQL, SQLite (RDBNS databases in general) SOAP, REST GIT, SVN Bonus Qualifications Linux, Shell Payment Gateways Recurring Billing Systems Key Responsibilities Build and maintain responsive dynamic database driven websites for our customers Work closely alongside our team with our inside in-house PHP framework Learn and work with in-house CSS framework Learn and work with in-house jQuery-powered widgets and plugins For more information - http://www. webservicescorp. com/jobs.

Experienced Telecommuting Web Designer!

Advant Interactive

We are Advant Interactive, a group of design and developer nerds. We’re a small bunch (thus far), but we have plans for world domination - or at the very least, we’d like to be in business a long, long time. We’re located in Long Beach, just a Kobe 3-pointer from the sand, and a taxi ride from the heart of LA. We need someone who seeks a position on the cutting edge of web development. Don’t live in LA? Not a problem - we’re open to making a telecommute option work for you. IMPORTANT: Our ideal candidate has a solid background in user-centered design and experience working on a variety of e-commerce products and sites in all different kinds of fields - from selling shoes to selling legal services and everything in-between. All candidates must work with speed and enjoy sweating over tight deadlines. They must live to design and not be satisfied until they’ve seen a project through. Who are you? The dude (or dudette) for the role should have a minimum of two years in the world of web design, with a portfolio that’s likely to blow our socks off. Because we live in the virtual world, it does not matter where you reside, as long as you are available during business hours. Still reading? Do you have the following requirements? Can WOW us with your designs. Can create user-centered visual layouts and design elements for web and mobile applications. Can confidently explain your design decisions in meetings with the boss and client. Have a strong background in User Interaction and Visual Design. Have the ability to self-motivate and self-adjust when needed. Ability to stay up-to-date with current technology and trends. And it goes without saying… You can both talk the talk and walk the walk. You have 20:20 vision when it comes to fine details. You consider missing a deadline one of the seven deadly sins. If you’ve gotten this far, you could be just what we’re looking for! Apply today!.

Director of Product Design

Recurly Inc.

Delivering great user experiences is one of the core values upon which Recurly has been built. Whether it’s designing a marketing web page or crafting the very user interface our customers rely on to run their businesses, the Design Team is involved at every step. We’re responsible for creating the brand promise customers have in their first interaction with Recurly and ensuring that we deliver on that promise in the product itself. Subscription businesses around the world rely on our product every day to secure critical billing information, invoice and communicate with their customers and evaluate their reporting data. It’s crucial that our brand and product experience communicate confidence and credibility at every step.   As the Director of Product Design, you’ll lead a small but impactful team of product designers as you help us evolve the next generation of our product. Recurly relies on design to differentiate our product and brand from our competitors. In your role, you’ll empathize with our customers’ needs, create scalable design systems, and lead the product design team to deliver beautiful and intuitive interfaces. We appreciate designers who think deeply, express clearly, and empower collaboration.   But you won’t do it alone. You’ll work closely as a partner with product managers, engineers, product marketers, and other designers putting Design Thinking to work to bring it all to life.     Responsibilities Be responsible for all user experiences across the product, and ensure that everything Recurly puts out meets our high standard of design Develop design processes to scale design thinking Guide the team towards simple and intuitive solutions for our customers Ensure we deeply empathize with and understand our many different users, the problems they’re trying to solve, and build experiences that delight and deliver for them Ensure the team is delivering great design quickly, predictably, and with appropriately defined scope Know empathy is the most important design skill you possess Meet regularly with business partners (Product, Engineering, Product Marketing) to give/gather feedback on projects, drive performance forward, and identify strategic opportunities Remain hands-on to lead specific projects and efforts when needed Recruit new designers and actively participate in the hiring process Manage the overall health, well-being and career development of the product design team Gauge performance of individual contributors and managers, and have candid conversations focused on helping them improve Take feedback and continuously improve yourself as a design leader Partner with the Director of Brand Design to define the design team’s vision and to help set team and individual goals Represent Recurly’s design culture both internally and externally Requirements 8+ years of working across a wide range of products and driving creative solutions A portfolio of relevant design work, executed either by yourself or a team that you led, that showcases your ability to ship successful products You bring out the absolute best in the designers who work for you — they know it, and can’t wait to work with you again Scrappy enough to dive into the details and work through particularly tough problems yourself Are always ready to question assumptions and previous decisions whether they are in the product or in business decisions Understand technical products, and are excited to take complicated problems and make them simple for our customers to control and manage You’re a confident and experienced leader and manager—you grow your people and make sure their environment and team processes set them up to build great products Highly collaborative, low-ego approach to design   Design at Recurly Recurly is committed to a strong user experience from the CEO on down and sophisticated design is a top priority here. You’ll be part of a small but growing design team with the opportunity to tackle interesting challenges on a daily basis. Our Recurly Team Dribbble Page will give you a sense of the overall aesthetic as well as our Company Website.   Product Screenshots Recurly App Screen Examples Product UI Kit Activities Design Workshop   Web Content Examples Recurly Website Maximizing Revenue Subscriber Retention Benchmarks Recurly Blog   PDF Examples Blueprint for Subscription Success Minimize Churn and Maximize Revenue Revenue Optimization Engine Holiday Infographic   About Recurly Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle. Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses. Offices located in San Francisco, California and Boulder, Colorado. .

Digital Outreach Lead & Web Producer

Climate Central

Climate Central (www. climatecentral. org) is seeking a creative, detail-oriented junior/mid-level staffer to serve a trio of related roles:  as web producer, as social media lead, and as point person for our email campaigns, a vital tool in our communication of climate science, impacts and solutions. The position requires prior experience in web production, social media engagement, managing multiple email lists, and email marketing. Top candidates will have a demonstrated capacity to meet deadlines, proactively solve problems and generate new ideas.   Climate Central is a respected non-advocacy, non-profit organization that works to reach large and significant audiences using a wide variety of tools.  Current initiatives include Climate Matters, which each week provides local TV meteorologists with data and TV-ready graphics about climate/ weather linkages for their use on-air and via social media; the program recently expanded to include local journalists and news directors through the Climate Matters in the Newsroom. Climate Central’s work on sea level rise is advancing the local accuracy of global sea level rise threat assessments, researching the intersection of social and physical vulnerability on U. S. coasts, and pioneering a new generation of online tools.   Climate Central’s highly interdisciplinary work is conducted by a team whose backgrounds include natural and social sciences, data analysis, journalism, graphic design, web production and other fields.   Primary Responsibilities: Web Producer Post new content developed by program staff on our multiple existing sites   Assist in upcoming processes to (re)design and (re)launch existing and future sites Monitor comments and where appropriate direct to relevant staff for response Email Producer Work with our Climate Matters team to distribute camera-ready graphics to our 650+ participating broadcast meteorologists and 170+ journalists Oversee additional email and social media campaigns from conception to delivery Contribute to marketing strategy employed in email and social media campaigns to increase engagement with content and increase list-serve subscribers Develop responsive emails in an email marketing program (often containing dynamic content) and HTML and CSS for email elements connected to the web Improve upon current email templates and ensure consistent branding across multiple email lists and browsers Conduct A/B testing to enhance email campaigns Social Media Producer Under guidance of program staff, select Climate Central-originated and other content as basis for multiple daily postings to our 103,000 Twitter followers and our nearly 150,000 Facebook followers, then design and post the content Conceptualize and work with designer to occasionally develop novel graphics for posting Cross-cutting Regularly track, report, and review activity metrics across web, email and social media accounts to identify areas of improvement Stay current with latest design and development trends Other duties as assigned   Qualifications: 3-5 years of experience Ability to successfully manage a range of activities across different programs Strong HTML and CSS skills are essential Knowledge of Expression Engine, Campaign Monitor, JavaScript and PHP a plus Well-versed in mobile responsive email coding techniques Experience in debugging cross-browser/cross-platform compatibility issues Strong eye for opportunities to automate, and abilities needed for implementation Familiarity tracking and digesting activity metrics Knowledge of digital marketing strategies, focus on email/social media a plus General proficiency in Photoshop; additional Adobe design programs a plus Self-motivated, detail oriented, deadline driven Familiarity with climate issues is a distinct plus A highly collegial attitude is essential, and a sense of humor is a plus   Location This position is located at Climate Central’s headquarters in Princeton, N. J.  We are willing to consider telework arrangements after an initial period.   Compensation Compensation is competitive, with generous benefits.   Diversity Climate Central strongly encourages diverse candidates to apply. We are an Equal Employment Opportunity employer and as such do not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.  .